What you're agreeing to when you book
These Terms & Conditions apply when you request and book a Sleep Solution. You'll be asked to read and sign them at the point of requesting your package, so there are no surprises later.
Medical disclaimer
Hannah Peterson is a New Zealand-trained pediatric nurse. She is not a physician, and nothing she provides is a medical diagnosis, medical opinion, or medical treatment.
A to Z Sleep Solutions provides educational sleep guidance and hands-on support only. It is never medical care and never replaces the advice of your child's own healthcare provider.
Before beginning sleep training, you are responsible for confirming with your own pediatrician that your child is healthy and developmentally ready for it — including weight gain, feeding, reflux, breathing or snoring concerns, and any existing diagnosis.
Any medical concern, question, or change in your child's health goes to your pediatrician. In an emergency, seek immediate medical attention.
Sleep guidance is designed to work alongside your child's care team — never instead of it. Please tell Hannah about any medical or developmental condition that affects your child's sleep.
Refunds
Once the questionnaire has been received, no refund will be given.
Your Sleep Solution is confirmed once your invoice has been paid and dates are agreed. Prices shown are the service fee only — applicable taxes and processing fees are added to your final invoice.
Ready for change checklist
Sleep training works when a family is ready for it. By booking a Sleep Solution you confirm each of the following:
- I acknowledge that at the beginning of the sleep training process I will need to be organized in my daily life and minimal commitments so I can focus 100% on teaching my baby to sleep better.
- I acknowledge that I may need support in the early days of sleep training.
- I have insured that my baby's sleep environment is safe and in line with the SIDS guidelines.
- I acknowledge that in the beginning, teaching my baby/toddler correct sleeping habits requires strong levels of commitment.
- I am prepared for 1-3 weeks of hard work while the new skills are being taught and my partner or support person is on board with these changes.
- I acknowledge that I will need to be consistent throughout the sleep training process and follow the guidelines and all recommendations my sleep coach gave me for the sleep training method I have.
Questions before you sign
If anything here is unclear, reach Hannah at info@atozsleepsolutions.com or 602-842-2055 before you book. See also our Terms of Service and Privacy Policy.
